FAQ’s

General Questions

Is it safe to order online?

Shopping with Little Wings Factory is safe! Personal information is treated in the strictest confidence and personal account details are directed through our secure payment facilities and are not disclosed to Little Wings Factory during this process.

How do I know you have received my order?

Once you have placed your order you will receive a confirmation email within 30 minutes of placing your order. Once a member of our team has processed your order you will also receive an email to let you know your order is on the way.

Can I make changes to my order?

Once you have place you order, it will not be possible to make any change unfortunately, as we have already began processing it!

I have received a faulty/ incorrect item?

We are sorry if you have received a faulty or incorrect item, please email us care@littlewingsfactory.com with your order ID and name/product code of the item and any further details of the item. We will ensure we resolve the issue for you as soon as possible.

Ho w can I contact you?

We respond quickly to emails within working hours and through social media platforms. You can email us care@littlewingsfactory.com for any queries.

Product Information

Do dresses come with petticoats?

The petticoats are available separately in different shades and colours here

Do you have a shop?

We are based online only at the moment however we accept returns so you can try items and return them if you are not happy

Can I preorder an item?

At Little Wings we don’t ask for payments in advance if they are not in stock or we cannot 100% guarantee the availability. As soon as the item arrives if you have put yourself on the waiting list you will notified that the item is back in stock.

How can I get some help and advice?

We love to help! If you need any advice or help please email us care@littlewingsfactory.com

Do you have a size guide?

We have individual size guides available next to each item in the product tabs, because we stock many different brands which have their own slight variations in size however if you are struggling to choose the correct size please get in touch and we can give you some guidance.

Do you have to wear a petticoat with dresses?

You don’t have to wear a petticoat, they are great for special occasion for that fuller 50’s look or wear without for a lovely day look.

The item I want is not available, will it be back in stock?

We aim to restock item weekly, however this depends on availability of an item. To be the first to know when the item will be back in stock, click on the size you would like and add your email address in the box that appears, we will email you as soon as the item is back in stock.

Are any dresses suitable for maternity and breastfeeding?

We recommend the Ophelia and the Vivi which are both great to go over the bump in pregnancy and for breastfeeding.

How can I find your new products?

Check out our New In section, and you can sign up to our newsletter for the latest arrivals.

Shipping Information

Do you ship worldwide?

Yes we do, if you arrive at the checkout and your country is not listed please contact us for a shipping quote.

How long does delivery take?

This depends entirely on your location.UK orders will be delivered Next Day as standard.