Cookie and Privacy Policy

What information is collected?

Information is collected when you register an account or checkout as guest on our site, such as your address or when you opt to receive our newsletter.

If you decide to order from us we will receive information such as your name, address, e-mail address and payment information.

How do you use the information?

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

* To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information.

*To personalise your shopping experience with us, (suggestions of other items you may like to see)

*To process transactions through secure gateways.

*To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

*If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. . We operate an email newsletter programme, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion.

 

How do you keep our data secure?

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

After a transaction, your private information (credit card details etc.) will not be stored on our servers.

 

Will our information be shared?

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

* Where we are legally required by law to disclose your personal information.

* To further fraud protection and reduce the risk of fraud.

We may provide data to trusted third parties who help in terms of the operation of our website eg using third parties to collect conversion tracking data and providing our services to you as long as there is an agreement to keep information confidential. However anonymous visitor information may be provided to parties for advertisement etc

 

Cookies

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

 This policy will be updated periodically and you will be notified of any changes made.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy and Cookies Policy via email at info@littlewingsfactory.com